The New Webpage for Kellsall Medical Centre

A Patient Participation Group is a group of patients who regularly meet with practice staff, to feedback to the surgery on matters that affect patients. They are useful discussion forums in which to discuss new ideas, problems, and possible solutions. Our Patient Participation Group was founded in 2011.

The PPG is run by a small committee of patients and practice staff and is essentially whatever the patients would like it to be. We are always keen to hear from patients who would be willing to devote a little time to helping the PPG – either as a committee member, or with the organisation and running of events, or have ideas for information sessions and events. If you are interested please download the application form or contact us.

The PPG is NOT, however, a channel for complaints. There is a system in place for dealing with any complaints you may have, details of which you can read here.

Details of events organised by the PPG will be displayed on the practice notice board in the waiting room of the surgery, or ask at Reception for more details.

If you are interested in taking part in our group, or would like more information about anything we do please contact us at the Medical Centre.

Meetings will be held every 3 months (or more often if deemed necessary) these last for about an hour. Minutes of meetings will be available on the web site and from the Surgery.

For more information, please visit the National Association for Patient Participation website –www.napp.org.uk

The aims of the Patient Participation Group (PPG) are as follows:

  • To encourage a positive relationship between the patients and the surgery staff, both medical and administrative
  • To have a voice for the patient in the practice
  • To be realistic about what you can achieve and to look for small changes that can make a real difference
  • To work constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations
  • Carrying out research to find out what matters to patients and discussing the findings with the practice
  • To encourage patients to engage in their own healthcare. To this end it would be wonderful if in the future the group felt able to:
    • To organise information sessions on medical and related topics of interest to patients
    • To help with the organisation of self help groups for patients
    • To help raise funds for the purchase of extra equipment requested by the professional medical team

For PPG minutes and reports please click here