Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31 March 2016.
These dates are subject to the necessary NHS GP systems and software being available to the practice.
This practice currently offers the facility for patients:
- To book, view, amend, cancel and print appointments online
- To order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
- To view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.
Patients have the right to access their medical records subject to certain conditions; if you wish to see the information that is kept about you, then you need to make a written request to the person who holds your health records.
There is a charge of £10 to access your medical records and an additional fee for copies of records.
We will need to have proof of your identify before sharing any information:
- Passport, photo card, driving licence or current utility bill with your name and address
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases.
- Anonymous patient information will also be used at local and national level to help the Primary Care Trust and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.